You’ve always taken care of your lawn and garden, but now that you’re retired or just need some free time, it’s time to bring in a pro. Before you do, there are five important questions to ask.
1) “How long have you been in business?”
A landscape contractor who is new to the industry may not have the experience required when unexpected issues arise during or after construction. In addition, without an established reputation, they might be less likely to stay involved throughout the duration of your project.
2) “What is your preferred method of communication?”
You should be able to contact your landscaping company 24 hours a day, 7 days a week. Depending on the needs of your project, you may need to call at odd hours when outside workers are not present – and that’s okay! Look for a contractor who will be available to answer after-hours phone calls and texts in order to keep you updated.
3) “How do you handle material warranties?”
Shoddy craftsmanship results in poor-quality materials and unhappy homeowners. It takes years of experience working with different suppliers and learning from mistakes to develop trusted sources. You want a contractor who stands behind their product lines and ensures only premium building materials make it into your backyard.
4) “Can I see some examples of your work?”
A picture says 1,000 words – but don’t let that stop you from asking to see photos of previous projects. Ask for references and go visit the sites in person before making any final decisions. It’s important that potential outdoor living spaces are well-suited to your home, climate, topography, etc. What may have worked on another property could be an inadequate fit for yours!
5) “How would you handle a surprise issue during construction?”
As mentioned above, problems can arise when working with the unpredictability of the outdoors. Make sure you find out how your contractor will respond if issues do come up during or after construction has begun – for example, how they would handle an uncooperative weather day or a change in materials. Seeking out potential problems now can save time and money (and headaches) later!
The above questions should give you quality insight into what you can expect from your landscaping contractor.